淘宝网代购
2014-9-12 12:13 PM
本帖最后由 淘宝网代购 于 2014-9-13 11:30 AM 编辑
Unifi 问题服务器问题？
由于中国方向特别是视频占用太多流量，因此限流了，若不限制家庭用户，他们的商业用户就会受到影响，这是最直接的理解。毕竟家庭用户没什么能力去告tm，但是商业用户如果受到影响，就会采取硬性措施。大家在公司设立代理服务器吧，没办法了。或者全都换成商业的，就是注册一个公司，每个月多花一点钱罢了。他怕被商业用户告，那就拿家庭用户来开刀
以下是我email投诉Unifi上不到中国网站的email回复03.06.13
Thank you for contacting TM UniFi. Firstly, we would like to apologise for the late reply.
Referring to your e-mail dated 1st June 2013 pertaining on Unifi connection issue to china website, we apologize for any inconvenience that you are facing currently. Currently we observed increase in traffic flow towards China sites. This might be due to:
- booming of popular games server and content provider in China
- increasing demand of bandwidth hungry application ie: video/music streaming, iptv, online gaming, p2p
- huge demand of China based traffic for biz purposes
This will result in customers experiencing some degree of service degradation while accessing contents hosted in the China, such as slow internet speed during surfing, downloading, streaming and online gaming. However, traffic to other countries is not affected.
However, please be informed that we will continuously improve our network to deliver the best experience to our customer and not only to china, but to the other destination as well. At the meantime, we really appreciate your kind patience, as we will try our best effort to resolve this problem. We sincerely apologize for the inconvenience caused.
For further assistance or feedback, kindly e-mail us at unifi@tm.com.my . Alternatively, you can also contact TM UniFi at 1300-88-1221 for "Technical Customer Support" and “General enquiry and Billing”.
We look forward to serving you better.
Regards,
Razana Othman
TM UniFi Centre / Email Team
(Sales) : 1 300 88 1222 Mon-Fri (9am – 9pm) , Sat (10am-6pm)
(Customer Support) : 1 300 88 1221 (24x7)
E-Mail: unifi@tm.com.my
Unifi 问题服务器问题？
由于中国方向特别是视频占用太多流量，因此限流了，若不限制家庭用户，他们的商业用户就会受到影响，这是最直接的理解。毕竟家庭用户没什么能力去告tm，但是商业用户如果受到影响，就会采取硬性措施。大家在公司设立代理服务器吧，没办法了。或者全都换成商业的，就是注册一个公司，每个月多花一点钱罢了。他怕被商业用户告，那就拿家庭用户来开刀
以下是我email投诉Unifi上不到中国网站的email回复03.06.13
Thank you for contacting TM UniFi. Firstly, we would like to apologise for the late reply.
Referring to your e-mail dated 1st June 2013 pertaining on Unifi connection issue to china website, we apologize for any inconvenience that you are facing currently. Currently we observed increase in traffic flow towards China sites. This might be due to:
- booming of popular games server and content provider in China
- increasing demand of bandwidth hungry application ie: video/music streaming, iptv, online gaming, p2p
- huge demand of China based traffic for biz purposes
This will result in customers experiencing some degree of service degradation while accessing contents hosted in the China, such as slow internet speed during surfing, downloading, streaming and online gaming. However, traffic to other countries is not affected.
However, please be informed that we will continuously improve our network to deliver the best experience to our customer and not only to china, but to the other destination as well. At the meantime, we really appreciate your kind patience, as we will try our best effort to resolve this problem. We sincerely apologize for the inconvenience caused.
For further assistance or feedback, kindly e-mail us at unifi@tm.com.my . Alternatively, you can also contact TM UniFi at 1300-88-1221 for "Technical Customer Support" and “General enquiry and Billing”.
We look forward to serving you better.
Regards,
Razana Othman
TM UniFi Centre / Email Team
(Sales) : 1 300 88 1222 Mon-Fri (9am – 9pm) , Sat (10am-6pm)
(Customer Support) : 1 300 88 1221 (24x7)
E-Mail: unifi@tm.com.my
