Data Center Customer Operations Engineer II
(Johor - Nusajaya)

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to provide an equitable work environment.

Job Summary
Assists with basic repairs, maintenance, and installations of Data Center infrastructure. Collaborates with others to resolve basic incidents and to keep the Data Center running smoothly.

Responsibilities
Facility/Infrastructure Maintenance

Performs site inspections and monitors the building and Data center alarms

Performs basic preventative maintenance on site infrastructure (e.g. changing filters on air conditioning units), or manages vendors

Assists more senior staff in repairs and corrective maintenance

Site Administration

Completion of site logs and data gathering for basic permits, such as MOPs and scripts


Incident Management

Assists more senior staff with responding to all on-site incidents and acts as directed

Work order

Reviews work order requests (smart hands, cross connect, trouble tickets etc) in the queue and responds to semi-routine work orders by adhering to commitment times.

Supports semi-routine datacenter standard operating cross-connect work order requests (installs, terminations, modifications, and testing).

Ensures the standard operating procedures are followed on cable management of: coax, fiber, twisted pair copper, and semi-routine intra-building cross connects.

Qualifications

Fresh graduates are welcome

At least a diploma in an Engineering/IT


Requirements

Willingness to work on rotating shifts

Ability to work independently and as part of a team

Excellent communication and interpersonal skills

Whatsapp /PM
Terrence
https://wa.me/60146129928