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Unifi上不到中国网站email回复03.06.13

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eriko_teng
2013-6-3 07:58 PM
以下是我email投诉Unifi上不到中国网站的email回复03.06.13

Thank you for contacting TM UniFi. Firstly, we would like to apologise for the late reply.
Referring to your e-mail dated 1st June 2013 pertaining on Unifi connection issue to china website,  we apologize for any inconvenience that you are facing currently. Currently we observed increase in traffic flow towards China sites. This might be due to:
- booming of popular games server and content  provider in China
- increasing demand of bandwidth hungry application ie: video/music streaming, iptv, online gaming, p2p
- huge demand of China based traffic for biz purposes
This will result in customers experiencing some degree of service degradation while accessing contents hosted in the China, such as slow internet speed during surfing, downloading, streaming and online gaming. However, traffic to other countries is not affected.
However, please be informed that we will continuously improve our network to deliver the best experience to our customer and not only to china, but to the other destination as well. At the meantime, we really appreciate your kind patience, as we will try our best effort to resolve this problem. We sincerely apologize for the inconvenience caused.
For further assistance or feedback, kindly e-mail us at unifi@tm.com.my . Alternatively, you can also contact TM UniFi at 1300-88-1221 for "Technical Customer Support" and “General enquiry and Billing”.
We look forward to serving you better.
Regards,
Razana Othman
TM UniFi Centre / Email Team
(Sales)  : 1 300 88 1222 Mon-Fri (9am – 9pm) , Sat (10am-6pm)
(Customer Support) : 1 300 88 1221  (24x7)
E-Mail: unifi@tm.com.my


如果中国网站的流量增加已导致网速变慢的话,我在公司用的unifi应该都一样慢。但公司的unifi,digi 3g 没问题,很快。他玛的,费话连篇 我到现在都上不到。

不知道是不是IP作怪,我的公司IP是 175开头 ,digi 3G 是 115 ,家里是 202 上不到。
大家上不到的IP开头是不是 2字开头??
OceanThang
2013-6-3 08:09 PM
我用UNIFI也是上不到啊~
garytan
2013-6-3 08:13 PM
可以那样说阿~   两家的海底電纜不一样公司和用户的人数
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uncopyrightable
2013-6-3 08:44 PM
换proxy吧
google有教学
~龙溟~
2013-6-3 08:57 PM
我unifi也是上中国网站上不到,不然就是很慢~最近都不懂在做么鬼==
weicat
2013-6-3 09:32 PM
换吧   
john_kit
2013-6-3 10:04 PM
他们这样说是不是没打算去解决了?坑死啊
cheekian
2013-6-3 10:43 PM
我觉得大家打去投诉好像没什么用,因为他们只是跟你们应酬罢了,现在重点是:现在很多中国网站还是上不到,不要说淘宝,我说360网站,都上不到,但是奇怪的是pps还可以看戏,迅雷照下载!!!
Fashion_Store
2013-6-3 10:56 PM
再这样下去。。我准备关掉我的生意了TT
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